Q: If I use a Giftcard to make my purchases, do I get points?

Yes, we will always give you one point for every euro spent in shops participating in the program.

Q: Do my points expire?

Yes, points expire 18 months after you receive them.

Q: Does the money on the virtual wallet card expire?

Yes, the money will be kept on your card for a maximum of 12 months - don't let it expire!

Question 1

If I use a Giftcard to make my purchases&comma; do I get points?

Accepted Answer

Yes&comma; we will always give you one point for every euro spent in shops participating in the program.

Question 2

Do my points expire?

Accepted Answer

Yes&comma; points expire 18 months after you receive them.

Question 3

How do I get my virtual wallet card?

Accepted Answer

You can only get it through The Style Outlets APP and follow the steps indicated.

Question 4

How do I get my virtual wallet card?

Accepted Answer

You can only get it through The Style Outlets APP and follow the steps indicated.The requirements to be able to download the card in the Wallet are: not having another active card in your LIFEstyler center and having accumulated points for purchases for an amount equal to or greater the 60€*.*This value varies per center.

Question 5

How can I earn points on a purchase I have already made?

Accepted Answer

If something went wrong with your purchase due to a technical problem or because you forgot to scan your QR in store&comma; you can get your points for purchases through the app.You just need to keep your ticket and go to the section LIFEstylers > My tickets and click on "ADD NEW TICKET"&comma; fill in the required data and add your ticket manually. This way your purchase points will not be lost and you will be able to accumulate them. You will only be able to add tickets during the 15 days following the purchase date reflected on the ticket itself. After these 15 days you will not be able to accumulate your points and you will receive an error message such as "ticket not found".The option to add tickets is only available through the app&comma; not the Web.

Question 6

How can I earn points on a purchase I have already made?

Accepted Answer

If something went wrong with your purchase due to a technical problem or because you forgot to scan your QR in store&comma; you can get your points for purchases through the app.You just need to keep your ticket and go to the section LIFEstylers > My tickets and click on "ADD NEW TICKET"&comma; fill in the required data and add your ticket manually. This way your purchase points will not be lost and you will be able to accumulate them. You will only be able to add tickets during the 15 days following the purchase date reflected on the ticket itself. After these 15 days you will not be able to accumulate your points and you will receive an error message such as "ticket not found".The option to add tickets is only available through the app&comma; not the Web.

Question 7

How can I earn points?

Accepted Answer

In this section you will find detailed information on the different ways available to earn points.

Question 8

How can I find out how much money I have on my card?

Accepted Answer

You can check the money available whenever you want in the APP.

Question 9

How are the points used?

Accepted Answer

They are exchanged in the APP for money that can be used when shopping at The Style Outlet centers.

Question 10

Does the money on the virtual wallet card expire?

Accepted Answer

Yes&comma; the money will be kept on your card for a maximum of 12 months - don't let it expire!

Question 11

Is there a minimum number of points to use the monero card for the first time?

Accepted Answer

Yes&comma; all redemptions must be made in blocks of 150 points.150 points = 5€300 points = 10€

Question 12

Does the virtual wallet expire?

Accepted Answer

Yes&comma; the virtual card will expire 4 years after its creation.

Question 13

Can I accumulate points for purchases made in any store?

Accepted Answer

No&comma; you can only accumulate points for purchases made in establishments that are members of the program.

Question 14

Can I transfer points from one account to another?

Accepted Answer

No&comma; points are non-transferable between accounts.

Question 15

Can I use my virtual wallet card in any shop in the centre?

Accepted Answer

No&comma; you can only use it in establishments that are members of the LIFEstylers community.

Question 16

Can I use my virtual wallet card outside the centre?

Accepted Answer

No&comma; the use of your wallet card is limited to selected establishments in your LIFEstyler center.

Question 17

What is a LIFEstyler Center?

Accepted Answer

A LIFEstyler center is one that already belongs to the CLUB LIFEstyler. In these centers you can enjoy all that the Club offers you if you are a member: get discounts for purchases&comma; accumulate points by scanning your QR code in stores and enjoy a lot of advantages. Please note:- Every time you accumulate points for your purchases or interactions&comma; you will be able to redeem them in cash with your LIFESTYLERS wallet card from your selected center.- You can only have one LIFEstyler center but you can change it according to your preferences.- The points earned in the LIFEstyler centers are cumulative but you can only redeem them for purchases through the LIFESTYLERS wallet card of your selected center. Remember that this card is unique per person and center&comma; although you can have a different one for each center.- Selecting a LIFEstyler center requires selecting it as a favorite center.

Question 18

What happens if I bought with the wallet card and another credit card?

Accepted Answer

The shop will refund the amount charged to each of the cards individually.

Question 19

What happens if I return a purchase made with the wallet card?

Accepted Answer

No problem! When the shop makes the return&comma; the corresponding amount will be refunded to your card.

Question 20

Which shops in the center participate in the program?

Accepted Answer

All the shops that are identified in the shop window or at the point of collection.You can also check it out here.

FAQ's

Si uso una Giftcard para realizar mis compras, ¿me da puntos?

¿Caducan mis puntos?

¿Cómo consigo mi tarjeta monedero virtual?

¿Como puedo conseguir mi tarjeta monedero virtual?

¿Cómo puedo conseguir puntos de una compra ya realizada?

¿Cómo puedo conseguir puntos de una compra ya realizada?

¿Cómo puedo conseguir puntos?

¿Cómo puedo saber cuánto dinero tengo en la tarjeta?

¿Cómo se utilizan los puntos?

¿El dinero en la tarjeta monedero virtual tiene caducidad?

¿Hay un mínimo de puntos para utilizar por primera vez la tarjeta monero?

¿La tarjeta virtual tiene caducidad?

¿Puedo acumular puntos por compras realizadas en cualquier establecimiento?

¿Puedo pasar puntos de una cuenta a otra?

¿Puedo utilizar mi tarjeta monedero virtual en cualquier tienda del centro?

¿Puedo utilizar mi tarjeta monedero virtual fuera del centro?

¿Qué es un Centro LIFEstyler?

¿Qué ocurre si compré con la tarjeta monedero y otra tarjeta?

¿Qué ocurre si devuelvo una compra realizada con la tarjeta monedero?

¿Qué tiendas del centro participan en el programa?